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Sony's Connect Music Service Offers Fair Pricing, Little Else
If anybody can get Internet music downloads right, it should be Sony Corp. The company has years of experience selling records, consumer electronics and personal computers – and it’s had plenty of time to study earlier digital-music ventures. So how could the Connect music store, unveiled on Tuesday, have turned out so badly? It gets a few things right, but by forgetting that customers want to feel like they actually own their music, it repeats – or exceeds – the mistakes of other music stores. Let’s start with compliments: Sony does more than any other service to bring down the… Read more »